Needed skills
How can we know if the person has the skills needed to master their role?
Education is our focus question at UNICO, more precisely how to fill the gap between what a person already knows and what they need to know to be a competent person in their role.
How do we address new coworkers, or external resources?
There will always be a discrepancy in skill depending on their competence.
To get the best result of any education you must realize the importance of addressing both the minimum skill level and the total skill span for the Roles specified in the organization. This means, we need to figure out which skills every specific Role needs to master.
When examining the skill and experience of a new resource, they could be inexperienced or a person with wide prior experience from other corporations or industrial branches. In these cases, we can find high knowledge in the same tools and in the typical generic processes, but not in our specific corporate business processes or methods.
Tools, Software and Education should be modularized to support Roles, seniority and functionality. But also, to support self-studies for simpler topics and workshops/classrooms for more advanced topics.
Process/Methods education, the corporates way-of-working, should always be mandatory on the contrary to tools education (which are more generic). This type of education should also to some extent be Role connected. These are more theory based but should also contain hands-On exercises with models from the business and Best Practices activities that show how it is done according to the process.
We can minimize time-consuming standard education to a level where it is truly needed. Note that specific education doesn´t need to be 100 % new, we can use sections of the standard material.
In conclusion, specific education in large portions only needs to be relevant parts of standard training, where integrated processes and methods are being included in the tool education.